other Vendors against agreed SLAs, Quality and Performance Management Criteria. Monitor and manage the
other Vendors against agreed SLAs, Quality and Performance Management Criteria. Monitor and manage the
Daily feedback on Call Management and call Quality , to Manager and Service Delivery Managers. Documentation
ensuring code quality and streamlined collaboration.
(KM) - Data Analyst Quality Assurance (QA) - Data Analyst Work Force Management (WFM) - Data Analyst
(KM) - Data Analyst Quality Assurance (QA) - Data Analyst Work Force Management (WFM) - Data Analyst
developed solutions.
Development Life Cycle (Waterfall, Agile, RUP) Quality and Risk Management ACORD Framework, SOA, TOGAF, ARCHIMATE
Development Life Cycle (Waterfall, Agile, RUP) Quality and Risk Management ACORD Framework, SOA, TOGAF, ARCHIMATE
Development Life Cycle (Waterfall, Agile, RUP) Quality and Risk Management ACORD Framework, SOA, TOGAF, ARCHIMATE