cloud computing, ITIL, COBIT Facilitation Investigation/ Fact Finding Structured analysis Command of
resolve issues, and prepare updates for systems. Investigate and develop skills in new technologies. Tech
lifecycle (timeously, effectively and efficiently)Investigates data/system inconsistencies reported by users
PMO Manager Description Business Analyst To investigate, analyse, develop, test and implement new and
PMO Manager Description Business Analyst To investigate, analyse, develop, test and implement new and
executing standard fixes. Identify problems by investigating potential and actual service problems; escalate
executing standard fixes. Identify problems by investigating potential and actual service problems; escalate
tickets and review technical documents and reports Investigate and propose solutions to technical issues, following