Review Calling
- Conduct customer feedback calls for 6 to 8 hrs per day
5 days a week.)We prefer that customers are not called on a Sunday.
- Review Quality- You will be
distribute them accordingly
NPS Calling
- Capture feedback in a systematic way
marketplace startup
- Working in insurance / call center, customer service experience
be expected to create prototypes, develop user-centred software, and advise on technical specifications DevOps, SRE and Cloud Based practices.
responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities include conducting exclude other duties as assigned. Minimum requirement Matric A , N certified (CompTIA) or equivalent Microsoft
be expected to create prototypes, develop user-centred software, and advise on technical specifications Solving Conflict management and resolution High EQ Matric, with a degree in Computer Science/ Engineering/
safe environment where problems can be raised without fear of blame, retribution, or being judged, with problem solving. Facilitate getting the work done without coercion, assigning, or dictating the work. Facilitate
safe environment where problems can be raised without fear of blame, retribution, or being judged, with solving.
assist in projects, MASS information uploads. Log calls on helpdesk ticketing system (e.g. SysAid) for new the SAP tables. Position Requirements Completed Matric or equivalent accredited by SAQA. Relevant IT Degree
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REQUIREMENTS:
comfortable working as part of a collaborative team without any Micromanagement.The Reference
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically