Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly team. Provide
Our client is seeking a junior PABX Technician to join their dynamic team. The ideal candidate will
a Hosted Services Infrastructure Technician (HSIT), you will be part of the Infrastructure Team doing
services is looking for a somewhat experienced Technician who can start ASAP, to join their Midrand team
our client in a versatile team as an IT Support Technician You will be at the forefront of providing effective grow your career in IT. Technical Support Provide timely and effective technical support to end-users, resolving
Responsibilities:
1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint Solutions.
3. Install, maintain, and support Windows servers.
4. Provide expert-level desktop support to internal and external users.
5. Oversee network set
Hiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)
Overview
Desired Skills:
IT Support Technician
VoIP
Networking
Mikrotik
business operations. Delivering the service three times faster than the client expects with high levels as needed and not a clock watcher as there are times when one may have to work outside the standard office
tasks and problems. Improving helpdesk turnaround time and escalation of any issues and calls. Ensure prompt
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- On-site training with technicians.
- Service Bulletin guidance face to face Technical skill up with ride along by FTC's with technicians.
- Guidance and resolution on usage of
- Reporting on Technical skill level of technician and gap analysis for improved technical ability Enhancement of triage process and first time resolution along with proactive parts recommendation ordering.
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- On-site training with technicians.
     - Service Bulletin guidance face to face.
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