Gap Analysis, Customer Data Analysis, Shopping Centre Research, etc. Collect, analyse, interrogate, and
support calls.
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution