preparation and post Go-Live Support Change Management – Manage changes and present to relevant CAB Interaction
ITIL processes (Incident, Change and Problem management) Experience in provider steering Any additional concise way with team members, stakeholders and management on an appropriate level of detail Agile mindset
Releases Planning and monitoring Requirements management and communication NB: By applying for this
understanding of SAP & SAP S/4 HANA (e.g., Solution Manager) Capable to analyse functionality by debugging
with ITIL Edition 4 Experience in IT Service Management (ITSM) Experience with Agile Methodology Ability
Releases Planning and monitoring Requirements management and communication Important: A clear criminal
Communications Technology (ICT) and a distinguished Managed Services Provider, stands at the forefront of the
as per AWM Charter or as decided by department manager. Important: A clear criminal record is required
Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned in
and implementation of Test Plans Creation and management of Test cases Any additional responsibilities