sectors is seeking to add an Installation and Support Technician to their PE based team. An exciting including sales, installations, setup, and customer support, to address client needs and escalate issues as records of installations, configurations, and support activities, ensuring documentation is up to- date and N preferred Previous experience in technical support, installation, or maintenance, preferably within
including sales, installations, setup, and customer support, to address client needs and escalate issues as records of installations, configurations, and support activities, ensuring documentation is up to- date preferred
is looking for a Junior Communications 1st Line Support to join their team Description Requirements: Relevant IT/Telecommunication qualification advantageous. 1yr or more Support experience Microsoft OS Experience essential Office essential Key Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications
qualification advantageous.
is looking for a Junior Communications 1st Line Support to join their team Description Requirements: Relevant IT/Telecommunication qualification advantageous. 1yr or more Support experience Microsoft OS Experience essential Office essential Key Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications
Troubleshooting and user support.
of role: The Technician will provide technical support to stakeholders including salespeople and customers mediums to execute support functions Main responsibilities: ● Ensure that technical support is provided on nature of problems requiring extended technical support services ● Prioritize and schedule problems. Escalate appropriately experienced technician. ● Test suggested support fixes to ensure the problem has been adequately organization. ● Ensure that technical assistance, support and specification review with sales staff is provided
The Technician will provide technical support to stakeholders including salespeople and customers. They
interact on a variety of remote mediums to execute support functions.
Responsibilities:
ideally with a knowledge of Pastel installation, support, configuration, as well as working knowledge of
team. Serve as the first point of contact for IT support within the organisation. Install, configure, and upgrading antivirus and firewall software. Provide support to staff encountering challenges with computers Minimum of 2 years relevant experience in an IT support role. Strong troubleshooting and problem-solving