JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
Bryanston, Johannesburg. Effectively action the travel booking process at all levels, resulting in an efficient technical queries with reference to the online booking system. Ability to consult on Amadeus, Sabre and technology solutions. Effectively action the travel booking process at all levels, including reservations, of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced ticket list
Job card sign off 11. Daily check of bookings to remove bookings that were not attended so they can be
demand of their clients who consist mostly of travel agents and corporate travel companies. This project continues ownership of the custom-built ERP system and online booking platform. You'll work with and report to the Head
Team, Merchants Department, Impacted Call Centre Agents.
years experience with Microsoft Outlook and Excel Afrikaans and English proficient Matric Certificate Own
Funds; Excellent English business writing skills; Afrikaans - speaking and writing; Business related degree;
Funds; Excellent English business writing skills; Afrikaans - speaking and writing; Business related degree;