Management of 6 Booking Agents for 5 hotels with a total of 465 rooms. Manage the Online Travel Agencies. Analyse Manage human resource in the department – 6 Booking Agents. Manage resource planning – shift work. Manage management · 5-7 Years industry experience · Online Travel Agency experience · People management experience
Management of 6 Booking Agents for 5 hotels with a total of 465 rooms. Manage the Online Travel Agencies. Analyse Manage human resource in the department – 6 Booking Agents. Manage resource planning – shift work. Manage management · 5-7 Years industry experience · Online Travel Agency experience · People management experience
About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated
delivered. Identify the Change Agent network, on-board Change Agents as required. Execute on the change interventions on a continuous basis and through the Change Agent network take corrective actions. Ensure that stakeholders and creative approach to problem solving. Able to travel across Africa without restrictions for up to 10
willing to travel extensively throughout SA and Africa (Valid Passport a must), willingness to travel 1-2 weeks annum (excluding subsistence, travel and fuel allowance when travelling) Location: JHB North (Sandton) annum (excluding subsistence, travel and fuel allowance when travelling)
willing to travel extensively throughout SA and Africa (Valid Passport a must), willingness to travel 1-2 weeks annum (excluding subsistence, travel and fuel allowance when travelling) Location: JHB North (Sandton) annum (excluding subsistence, travel and fuel allowance when travelling)
Team, Merchants Department, Impacted Call Centre Agents.
their user experience.
Update Manager, Syslogger and VMware vSAN, Veeam, Agent-based backups.
advantage. Significant travel industry experience, ideally within the luxury travel market. Experience working working in Travel Studio and Wetu is preferable. (Reservation System software). Competent in the use