Inbound Call Centre To Start In 2013 Jobs in South Africa - Page 2

Onboarding Consultant Bryanston

 Zeal Hr

Bryanston

 R150K ctc per annum max

portfolios; · Managing the support Centre, in terms of monitoring inbound calls from participants with regards relationship between Support Centre and administration teams to ensure effective contact centre performance to the products; · Ensure that Support Centre provide quality customer service on every call; · Responding to queries resolution of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage

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It Service Desk Analyst

 Job Crystal

Gauteng

and WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high service desk analysts possess competency in call centre management tools. Monthly Salary: Market related

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It Service Desk Analyst Gauteng

 Job Crystal

Gauteng

and WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high service desk analysts possess competency in call centre management tools. Monthly Salary: Market related

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Managed Services Manager

Centurion

beneficial but not a must.

Managed Services Manager

 Handpicked Recruitment

South Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Services Manager Tshwane (pretoria)

 Handpicked Recruitment

South Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Engineer Cape Town

 Talent Sauce

Cape Town Region

environments, particularly those with inbound or outbound call centres. As a member of the Unified Comms

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Support Technician Level 1

 Freerecruit

Kloof Street

from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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Lead Solution Architect Umhlanga

 Careerbox

Umhlanga Rocks

technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation issues. All round understanding of inbound and outbound contact centres & the various data and dialling technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience

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