company to join its dynamic Debt Collections Contact Center where you will play a crucial role in enhancing Advantageous – A solid understanding of Contact Center processes and technology. Experience with Cloud-based
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required SLA times the service controllers with regard to service calls. Continually communicate with the service controller
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational Matric A / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Reference: NWA003112-PCa-3 Calling all experienced Senior C# Developers looking to join a renowned International send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
communications platforms, collaboration tools, and contact center solutions.
If you're ready
Azure Active Directory, DevOps, Monitor, Security Center, and Sentinel. Proficient in Microsoft 365 administration
daily activities within the Network Operations Center (NOC), supervising NOC agents / engineers, and
Angular, or Vue.js. - Solid understanding of user-centered design principles, information architecture, and
Angular, or Vue.js. - Solid understanding of user-centered design principles, information architecture, and