(desirable):
Relevant Management or Contact Centre Certifications
Minimum applicable
/>5+ years in Contact Centre's
3+ years in Contact Centre Management / Supervision
Maine, Pretoria Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established well-established FinTech company that specialises in banking and payment solutions. They are a fast-growing and career challenges. They aim to enable more banks and brands (listed companies and start-ups) to offer comfortable managing and provisioning computer data centres through machine-readable definition files. Scripting
Maine, Pretoria Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established well-established FinTech company that specialises in banking and payment solutions. They are a fast-growing and career challenges. They aim to enable more banks and brands (listed companies and start-ups) to offer comfortable managing and provisioning computer data centres through machine-readable definition files. Scripting
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly us in the future including but not limited to, banking details, criminal history and credit reports /financial
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly us in the future including but not limited to, banking details, criminal history and credit reports /financial
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and Intermediate/Advanced 10 years overall experience Industries: Banking and financial services ] Profile Python - PostgresSql