supervision. Address basic technical challenges, seeking guidance when needed. Conduct basic maintenance on
technical tasks under supervision. Aid in resolving basic technical hurdles, seeking guidance as necessary maintenance on technical platforms for optimal stability. Assist senior engineers with project tasks and deliverables technical support and troubleshooting to customers. Assist in resolving customer issues within agreed SLAs
incident handling, etc Duties are, but not limited to: Assist the Support team with escalated product problems help ensure that the solutions work successfully. Basic knowledge of electronics (use of multi-meter &
for Business Analyst on a 3 months contract to assist with a new project/product they are busy developing and verbal) (Intermediate) Project Management (Basic) Multi-tasking (Intermediate) Relationship Building
)
Strong organizational skills.
Basic experience/understanding of AWS Components
fka · AWS EMR
· Redshift
· Basic experience in Networking and troubleshooting network
g., REST APIs)
- Solid Linux skills
- Basic enterprise IT network know-how, including network
Administrator knowledge
- Programming knowledge
- Basic enterprise IT network know-how, including network