are met. Responsibilities: Supplier Initiatives Support: Assess feasibility, host supplier audits, and a quality perspective. Customer Complaints and Feedback: Investigate customer complaints and complete Quality, Regulatory, and Business Certification: Support implementation, host audits, and initiate/monitor
are met. Responsibilities: Supplier Initiatives Support: Assess feasibility, host supplier audits, and a quality perspective. Customer Complaints and Feedback: Investigate customer complaints and complete Quality, Regulatory, and Business Certification: Support implementation, host audits, and initiate/monitor
initiatives. Responsibilities: Supplier Initiatives Support: Assess feasibility, host supplier audits, and a quality perspective. Customer Complaints and Feedback: Investigate customer complaints and complete Quality, Regulatory, and Business Certification: Support implementation, host audits, and initiate/monitor
quality standards. Provide guidance, direction, and support to team members, ensuring adherence to standard production activities to meet production schedules and customer demands. Monitor production processes, equipment to ensure products meet quality standards and customer specifications. Conduct regular inspections and
picking of customer orders.
Key Accountabilities and Outputs
Enhanced Customer Service Service Maintain good Customer relations by delivering on promise consistently. Feedback on queries, complaints Ensure compliance to all relevant legislation and support a safe environment for The Beverage Company's shift Compliance with all legal, regulatory and customer requirements Enforce GMPs and conduct themselves associations, "best practice" companies, customers, peers, subordinates, etc. Finds ways to fast-adapt
able to troubleshoot a variety of products at customer sites when needed to do so. Minimum requirements able to troubleshoot a variety of products at customer sites when needed to do so. Expanding company's and industry trends. Liaising and working with customers to determine their requirements and developing solutions to product issues and troubleshooting at customer sites by conducting factory trials. Formulating Driving new product and service opportunities for customers alongside the sales team. Developing new products
able to troubleshoot a variety of products at customer sites when needed to do so.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal
includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
specific processes, practices and standards to handle customer complaints.
SQA programmes.
Knowledge
per Supplier quality assurance programme.
Customer, legal and statury related requirements pertaining
Managers and departmental staff, providing guidance, support, and mentorship to ensure the achievement of production to optimize manufacturing efficiency and meet customer demand.
and buyers;
Assist in product launch.
Supports cross functional team and manage product cost
continually re-evaluated and in line with best practice, customer guidelines and legislation.
Ensuring cleaning