excellent customer service. Main Responsibilities: Call Centre Provide timeous feedback to clients, direct line
excellent customer service. Main Responsibilities: Call Centre Provide timeous feedback to clients, direct line
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
DAYEND. SUBMIT DIPS TO ASR. PRINT DAILY SHIFT REPORTS. SHIFT BALANCING. CHECKING AND FILING OF DEBTORS
DAYEND. SUBMIT DIPS TO ASR. PRINT DAILY SHIFT REPORTS. SHIFT BALANCING. CHECKING AND FILING OF DEBTORS
daily health checks are completed Log maintenance calls with tracking supplier and or ensure it is actioned Manager and receiving Depot Manager Log maintenance calls with onboard camera supplier and or ensure it is breathalyze when reporting for duty and again on end of shift Ensure to comply with Intercape policies and procedures sent to relevant parties Ensure that all incoming calls are actioned in a professional manner Ensure that experience is compulsory. Willing to work 12 hour shifts and weekends. (24/7/365) Strong written and interpersonal
daily health checks are completed Log maintenance calls with tracking supplier and or ensure it is actioned Manager and receiving Depot Manager Log maintenance calls with onboard camera supplier and or ensure it is breathalyze when reporting for duty and again on end of shift Ensure to comply with Intercape policies and procedures sent to relevant parties Ensure that all incoming calls are actioned in a professional manner Ensure that experience is compulsory. Willing to work 12 hour shifts and weekends. (24/7/365) Strong written and interpersonal
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients