Advising consumers from time to time in the Call Centre. Liaise with staff at all levels. Provide clear
Advising consumers from time to time in the Call Centre. Liaise with staff at all levels. Provide clear
second largest Funeral Assurance Group providing a centre of excellence and a leading provider of dignified business admin manager in setting up performance accountability systems and claims operations balance score
second largest Funeral Assurance Group providing a centre of excellence and a leading provider of dignified business admin manager in setting up performance accountability systems and claims operations balance score
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers Processing captured data into monthly quality reports. Accounting for large appliances tool register. Monitoring
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers Processing captured data into monthly quality reports. Accounting for large appliances tool register. Monitoring
At least 5 years' experience in a debt collection call center with minimum 2 years leadership experience written and verbal communication skills Taking accountability and responsibility Profile Excellent leadership written and verbal communication skills Taking accountability and responsibility
presentable. Answering, screening and forwarding incoming calls. Responding to emails and messages promptly and Performing basic credit control duties including account and cash invoices, credit notes, monthly recons recons of petty cash and general management of accounts. Order and maintain inventory of office supplies.
Handle incoming and outgoing mail, emails, and phone calls - Provide exceptional customer service - Perform Administration or related field - Experience with accounting software (e.g. Sage, QuickBooks) - Knowledge
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the