technical terminology, provide customer service and coordinate customer quotes required. This role does to the execution of the order, including taking customer orders, asking & answering questions relating provide quick and efficient service, ensure maximum customer satisfaction, and resolve all queries professionally parts lists and System codes. Provide quotes to customers timeously. Prepare online Tenders, RFQ's and E-portals quotations and tenders. Integrate customer service processing to maximise the customer experience and ultimately
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At least 2-3 years of experience in a customer service role, demonstrating the ability to handle inquiries, resolve issues, and maintain high levels of customer satisfaction.
A degree in business administration Generation and Follow-Up
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance corrective action as needed. Administration: Monitor customer feedback regarding call outs and immediately address for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
Service Coordinator to guarantee a high-quality customer service experience and an efficient system for subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy after-sales services function. Reports into the Customer Liaison leader. Establish and lead a high-performance corrective action as needed. Administration: Monitor customer feedback regarding call outs and immediately address for month-end deadlines. Prepare and sign off customer quotes as needed. The successful candidate must
& Sales Agent to join their hard-working, customer service and solutions-orientated team. R15 000 receipt. Clear e-mail inbox & check all relevant customer portals daily. Ensure no orders are missed and/or is accurate & communicate differences with customers if needed. Ensure any items unavailable at the the time are communicated with the customer and placed on backorder ( sales quotes for each client on the fee charges, special requests, etc. both on the customer profile, order instructions & e-mail body
& Sales Agent to join their hard-working, customer service and solutions-orientated team. R15 000 receipt. Clear e-mail inbox & check all relevant customer portals daily. Ensure no orders are missed and/or is accurate & communicate differences with customers if needed. Ensure any items unavailable at the the time are communicated with the customer and placed on backorder ( sales quotes for each client on the fee charges, special requests, etc. both on the customer profile, order instructions & e-mail body
administrative duties effectively
appointments.