support to the sales team at the client different branches across South Africa. This position plays a crucial sales operations, and providing exceptional customer service to clients. The ideal candidate should be documents. Maintain and update sales records, customer databases, and documentation. Handle incoming requested. Order Processing: Receive and process customer orders accurately and efficiently. Coordinate monitor order status to ensure on-time delivery and customer satisfaction. Resolve any order discrepancies
DC's / branches
Data capturing of stock received and sent from branch. Housekeeping Maintain cleanliness in back office implemented Customer Services Train staff in customer service at the cash desk Assist customers with enquiries enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously Continuously satisfy customer needs and attract clientele People Management Manage performance and development COMPETENCIES Analytical Thinking Financial Management Customer Insight & Focus Decision making Attention
Data capturing of stock received and sent from branch. Housekeeping Maintain cleanliness in back office implemented Customer Services Train staff in customer service at the cash desk Assist customers with enquiries enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously Continuously satisfy customer needs and attract clientele People Management Manage performance and development COMPETENCIES Analytical Thinking Financial Management Customer Insight & Focus Decision making Attention
job:
functions:
and verification of all FSP and FAIS
representatives as per FSCA requirements and our
internal
you. Basic administrative duties Assisting in the branch if help is needed Drafting reports Keeping track
face to face. A -Quality Reception Handling Customer Service Quality welcoming of visitors in person or and support to the customer using in-depth knowledge of company products and services Offer refreshments discretion Adhere to company policies and procedures Represent organization in an ethical and professional manner
face to face. A -Quality Reception Handling Customer Service Quality welcoming of visitors in person or and support to the customer using in-depth knowledge of company products and services Offer refreshments discretion Adhere to company policies and procedures Represent organization in an ethical and professional manner