Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: Investigative Orientation Upholding delivery and quality standards
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating experience quality assurance and coaching in customer service, sales, and completion of quality assurance
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech effectiveness in customer interactions Report on quality assurance assessment results Effective self-management Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: Investigative Orientation Upholding delivery and quality standards
consistent messaging and branding. Data Management: Compile and analyze sales data, prepare sales reports, and effectively. Strong attention to detail and accuracy in data entry and document preparation. Ability to work
consistent messaging and branding. Data Management: Compile and analyze sales data, prepare sales reports, and effectively. Strong attention to detail and accuracy in data entry and document preparation. Ability to work
management General administrative duties Capturing of data Qualifications and Skills Matric / Grade 12 At least
equipment. You will also be reimbursed for your monthly data. Apart from the above, you will also be required
equipment. You will also be reimbursed for your monthly data. Apart from the above, you will also be required
strategic initiatives that support the delivery of quality corporate services. Key Performance Areas: Provide