Description JOB PURPOSE To lead, develop and coach a team of Outbound Debt Collection Agents by driving meet targets and deadlines Strong leadership and coaching skills Strong written and verbal communication meet targets and deadlines Strong leadership and coaching skills Strong written and verbal communication
correct
organisational skills Service orientated, happy to go the extra mile for the customer Honest, trustworthy and reliable
organisational skills Service orientated, happy to go the extra mile for the customer Honest, trustworthy and reliable
work under pressure
able to work under pressure Willing to put in the extra effort to achieve goals Analytical, numerically
able to work under pressure Willing to put in the extra effort to achieve goals Analytical, numerically
reliable and strength in character. Ability to go the extra mile and not a time watcher. Ability to work under
work in a team, with the willingness to put in extra effort and time when the team is under pressure
an attitude of teamwork and unity. • Going the extra-mile and working after hours as and when required