customers/agents by discussing client requirements either via call centre or over e-mail advising on suitable options
environment. Answering the Telephone: Handle incoming calls promptly and professionally, directing them to the
Responsibilities: – Greet visitors and answer incoming calls – Manage office correspondence, including emails
environment. Answering the Telephone: Handle incoming calls promptly and professionally, directing them to the
ing of instructions
Manager's desk is unattended.
office
meetings and take detailed minutes Answer phone calls, provide information to callers or connect callers
meetings and take detailed minutes Answer phone calls, provide information to callers or connect callers
when the Manager's desk is unattended. Screening calls and maintaining discretion. Compiling year-end parcels