Emergency Care Technical Team. Areas of Responsibility: Quotes: Process quotations as per RFQ's received from Field Service Engineer. Ensure correct pricing quoted per modality, obtain selling prices for parts if if required. Follow up with customers on quotes sent and not yet accepted. Technical Call Centre & warranty claims. Maintain a database of pipeline (quotes and queries), as well as an install base of units card as per scheduled appointment. If parts are quoted, check stock on hand and transfer to relevant Field
provide customer service and coordinate customer quotes required. This role does not offer commission. Pricelist, parts lists and System codes. Provide quotes to customers timeously. Prepare online Tenders E-portals. Pay close attention to detail; when quoting – quote validity, Pricing levels, transport/ freight
provide customer service and coordinate customer quotes required. This role does not offer commission. Pricelist, parts lists and System codes. Provide quotes to customers timeously. Prepare online Tenders E-portals. Pay close attention to detail; when quoting – quote validity, Pricing levels, transport/ freight
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insurance renewals, quotes, and claims Typing letters Assisting with long-term insurance quotes, claims, filing
insurance renewals, quotes, and claims Typing letters Assisting with long-term insurance quotes, claims, filing
and other platforms.
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Receiving and dispatching
Quotes, Orders, Job cards and invoicing
Answering of phones , filing , typing and sending quotes General office duties Computer Literate - Microsoft
recon queries; full PA Functions; Rate proposal quotes seafreight documentation; 10 years experience;