(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration managers, team leaders and supervisors on a frequent basis; Oversee the departmental managers', team leaders'
(Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration managers, team leaders and supervisors on a frequent basis; Oversee the departmental managers', team leaders'
REQUIREMENTS: Ideally experience in Managing a Call Centre or Help Desk operator position Own transport Office Admin and Co-ordination Reception and Call Centre operations Data capturing and updating of all
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
We are looking for a professional and client-centred individual with attention to detail and good office compliance documents. Telephonic calls to clients and redirecting calls to other staff. Drafting of documents
We are looking for a professional and client-centred individual with attention to detail and good office compliance documents. Telephonic calls to clients and redirecting calls to other staff. Drafting of documents
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE
INTERACTION Welcome all clients to the service centre in a Professional and friendly way. Manage and refreshments Escalate service issues to Service Centre Team Leaders, when required. Liaising with clients. SERVICE
starter position. Call Centre experience would be a bonus. The position entails taking calls from customers
all admin for the (KAM) Emergency Care Technical Team
Qualifications:
Grade
/>Technical Call Centre & General Admin
Receive breakdown reports from customer and log the call with
Regional Team
Immediately create job card for the breakdown
Follow up with Regional Team if no
received
Monthly service planning with the Technical team and sub-distributors
Update and distribute
customers and confirm appointments with the Technical Team
Rectify Field Service Engineers inventory once