selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
and develop staff
and follow up with phone calls to set up meetings or arrange virtual calls.
and follow up with phone calls to set up meetings or arrange virtual calls.
and follow up with phone calls to set up meetings or arrange virtual calls.
/>Technical Call Centre & General Admin
Receive breakdown reports from customer and log the call with
weekly service/repair schedule
Dealing with Agents, Sub-Distributors regarding queries, requests,
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the Distribute weekly service/repair schedule. Dealing with Agents, Sub-Distributors regarding queries, requests,
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
conduct quality call monitoring by assessing the quality of interactions between Fintech Agents and customers
conduct quality call monitoring by assessing the quality of interactions between Fintech Agents and customers