Manage requests - WhatsApp group chats, emails, calls - confirm actioned Manage company data base accurately
customer databases, and documentation. Handle incoming calls and direct them to the appropriate team members
prioritize incoming communications (emails, phone calls, etc.).
directors and professionals
Screening of calls as well as message taking for allocated directors
customer databases, and documentation. Handle incoming calls and direct them to the appropriate team members
and information between the studio and the data centre is accurate at all times in order to prevent any
Knowledge Management
2.1. Establish SAIMI as a centre of knowledge and information sharing to service
daily and arm/disarm if necessary.
Receive calls from ADT regarding the office alarm, the electric
with visitors, customers, correspondence and phone calls. Ø Organizing of meetings, functions and conferences
client operations
Respond to all calls in professional manner, ensuring professional image