Johannesburg has a permanent opportunity for a Designated Agent in Johannesburg PRIMARY PURPOSE To monitor and enforce on establishment compliance and submit to Chief Agent for review Prepare inspection report from IT System comply prepare a case file and submit to the Chief Agent Monitor arbitration process and present testimony reports on inspections conducted and submit to Chief Agent on a weekly basis Provide advice and information on various outcome for submission to the Chief Agent and file accordingly Key Performance Indicators
the following link: Justice/Criminal/NRSO ADS: Centre for Psychological Services and Career Development
telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising
Assistant with Microsoft Excel and Word ability. Telesales skills and self motivated. Must have matric. Computer Computer literate Reception duties (answering calls (office intercom) / meet and greet of clients) Identify
Pta000042-LB-1 Are you an Excel guru with experience in call centre environment working with big data? Then please trace matters: drawing and distributing of trace agent lists; loading and managing trace data on all systems
Pta000042-LB-1 Are you an Excel guru with experience in call centre environment working with big data? Then please trace matters: drawing and distributing of trace agent lists; loading and managing trace data on all systems
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising
selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, quotations to customers/agents by discussing client requirements either via call centre or over e-mail advising