skills, focusing on internal and external customer service
Heavy Machinery (GHM), the official seller and service provider for Sany in South Africa, is seeking a General Heavy Machinery (GHM) - Official Seller and Service Provider for Sany in South Africa Why Join Us? professional with a passion for providing exceptional customer service, we would love to hear from you. Join us at
Heavy Machinery (GHM), the official seller and service provider for Sany in South Africa, is seeking a General Heavy Machinery (GHM) - Official Seller and Service Provider for Sany in South Africa Why Join Us? professional with a passion for providing exceptional customer service, we would love to hear from you. Join us at
Queries : Responding to inquiries from clients, customers, or other stakeholders. Basic Finance Tasks : independently or with minimal supervision. Customer Service Orientation : Being able to handle inquiries inquiries and requests from clients or customers in a professional and courteous manner. Teamwork : Willingness
Queries : Responding to inquiries from clients, customers, or other stakeholders. Basic Finance Tasks : independently or with minimal supervision. Customer Service Orientation : Being able to handle inquiries inquiries and requests from clients or customers in a professional and courteous manner. Teamwork : Willingness
passionate about delivering outstanding support and service, we would love to hear from you Welcoming Clients: appointments and inquiries, providing excellent customer service. Maintain client records and ensure confidentiality
passionate about delivering outstanding support and service, we would love to hear from you Welcoming Clients: appointments and inquiries, providing excellent customer service. Maintain client records and ensure confidentiality
build and maintain positive relationships with customers. Project management skills, including planning decisions. Strategic mindset and the ability to align customer success initiatives with broader business objectives company leaks. Fleet Department - service provider engagement. Ensure service and maintenance structures are
;''s KPIs are met, and each and every customer is impressed.
Requirements:
·
Responsibilities:
· Ensure all customer orders are processed and ready for the warehouse with couriers utilised to transport products to customers.
· Produce reports and statistics regularly report, dead stock report etc).
· Verify customer and order information for correctness, checking requested merchandise.
· Receive and respond to customer queries if needed.
· Prepare invoice &
switchboard, manage and control payments from customers, customer liaison, filing, and administration duties