shortages or over banking, this needs to be investigated and relevant corrective action taken Administration
timeously
timeously Ensure incidents and accidents are investigated and that the necessary disciplinary action is
timeously Ensure incidents and accidents are investigated and that the necessary disciplinary action is
on system are investigated and resolved Log required complaint for further investigation Ensure that supporting
on system are investigated and resolved Log required complaint for further investigation Ensure that supporting
financial crime prevention unit during fraud investigations by supplying the requested documentation concerning
rendered
services and the supplied commodities.
Investigate reasons of complaints from internal customers
Ensure that complaints are documented, addressed, investigated, and resolved speedily and effectively. Complaints
action plan. · Ensure all security incidents are investigated and closed with stipulated times and escalate