Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand drive modular content in the cluster/country; support the enablement/embedding of related tools, processes input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up
fresh and frozen perishable goods, along with representing a portfolio of renowned FMCG products. Serving Serving both the HORECA industry and retail sector, our client has built a reputation for its reliable distribution commitment to delivering quality products to its customers. We are seeking a highly analytical and detail-oriented and interpreting data related to market trends, customer behaviour, competitor activity, and product performance comprehensive research to identify market trends, customer preferences, and competitive landscapes. Data
The successful candidate will have worked in the retail or the financial industry. Digital Marketing: ensure approval new and innovative technologies that could support and achieve business objectives Advertising develop marketing tools and resources that support their sales initiatives Customer Relationship Management develop that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the
The successful candidate will have worked in the retail or the financial industry. Digital Marketing: ensure approval new and innovative technologies that could support and achieve business objectives Advertising develop marketing tools and resources that support their sales initiatives Customer Relationship Management develop that provides solutions and enhances existing customer engagements, improves sales and collections analyse inform and educate staff on any marketing aspect Customer Care Call Centre Management management of the
Join South Africa's premier retailer in a newly created role as the E-Commerce & Digital Marketing in shaping the e-commerce strategy, optimising customer experiences, and maximising ROI. This role offers to be part of our client's journey to redefine retail excellence. Oversee existing and new e-commerce Develop and implement e-commerce strategies to drive customer acquisition and retention. Manage budgets and Minimum of 10 years in marketing, with a focus on retail. At least 5 years of hands-on experience in e-commerce
Join one of South Africa's leading retailers as the E-Commerce and Digital Marketing Manager, a pivotal platforms to enhance our e-commerce strategy, optimize customer experiences, and drive maximum ROI. Your 10 years visionary leader eager to make a lasting impact in retail through innovative digital practices. Experience: Minimum of 10 years in marketing, with a focus on retail. At least 5 years of hands-on experience in e-commerce track record. Deep understanding of retail marketing and customer behaviour in Southern Africa. Skills:
responsible for representing the client's brand and maintaining positive relationships with customers, the community communications role. Proficiency in FreshDesk or similar customer service management software. Extensive experience responsibilities Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns various platforms and fostering a positive and supportive environment. Handle influencer management, including with a diplomatic and empathetic approach to customer interactions. Exceptional verbal and written communication
responsible for representing the client's brand and maintaining positive relationships with customers, the community communications role. Proficiency in FreshDesk or similar customer service management software. Extensive experience responsibilities Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns various platforms and fostering a positive and supportive environment. Handle influencer management, including with a diplomatic and empathetic approach to customer interactions. Exceptional verbal and written communication
introduce their innovative products to international customers. Qualifications & Requirements: Bachelor's markets. Willingness to travel internationally to support marketing initiatives. Understanding of the agricultural research to identify potential target markets, customer needs, and competitive landscape for new product align marketing efforts and support lead generation, lead nurturing, and customer engagement activities. Analyse value proposition to international customers. Attend and represent the company at relevant industry events
introduce innovative products to international customers. REQUIREMENTS Bachelor's degree in marketing, markets Willingness to travel internationally to support marketing initiatives Understanding of the agricultural research to identify potential target markets, customer needs, and competitive landscape for new product align marketing efforts and support lead generation, lead nurturing, and customer engagement activities Analyse value proposition to international customers Attend and represent the company at relevant industry events