digital environment. While committed to delivering customer service excellence and exceptional product offering and content that drive audience resonance, drive customer acquisition through leads, drive innovation within African target market, a thirst for knowledge and customer understanding, exceptional leadership skills, segments to identify opportunities and understand customer needs and preferences. Attend weekly Management product development, and customer service teams to ensure cohesive and customer-centric marketing efforts
impact. 2. We operate with integrity, treating our customers, partners, employees with honesty and respect our vision of creating opportunities for our customers, partners, employees and suppliers. Our YES4Youth coordinate trade shows and events. Customer Service (sales): Respond to customer inquiries via live chat and provide product info, gather feedback, and ensure customer satisfaction. Key Performance Areas Social media and management Campaign support and execution Customer service and lead qualification Learning and development
impact. 2. We operate with integrity, treating our customers, partners, employees with honesty and respect our vision of creating opportunities for our customers, partners, employees and suppliers. Our YES4Youth coordinate trade shows and events. Customer Service (sales): Respond to customer inquiries via live chat and provide product info, gather feedback, and ensure customer satisfaction. Key Performance Areas Social media and management Campaign support and execution Customer service and lead qualification Learning and development
digital environment. While committed to delivering customer service excellence and exceptional product offering and content that drive audience resonance, drive customer acquisition through leads, drive innovation within African target market, a thirst for knowledge and customer understanding, exceptional leadership skills, segments to identify opportunities and understand customer needs and preferences. Attend weekly Management product development, and customer service teams to ensure cohesive and customer-centric marketing efforts
and initiatives
improvement. Social listening – monitor and report on customer feedback, sentiments and conversations to inform strategies, identify opportunities and address customer concerns. Collaborations and partnerships – identify platforms. Experience in community engagement, customer support, or public relations is a plus. Ability
relevant content to reach the company's ideal customers. Create, curate, and manage all published content and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond and corporate brochure. Oversee and manage all customer complaints ensuring a 24-hour response time. An
Implementation of creative plans and initiatives Strong Customer Experience knowledge Able to conduct market research
Implementation of creative plans and initiatives Strong Customer Experience knowledge Able to conduct market research
branding