for the customer operations department, responsible for building customer operation and customer loyalty
Development and management of a customer loyalty programme for the brand and create lifetime activation goals).
Planning and execution of customer events. Support with project and event executions online and offline customer activities
Set up a scoring system for customers to recommend potential potential customers to purchase cars.
Manage all day-to-day activities associated with the overall
Africa
Who are we looking for: Client Service Director
What will you do :service, account management or a related role within a
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections exposure is optimised. Customer Care Call Centre Management Management of the call centre team to ensure the the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the accurate accurate and timely reporting of customer care department data to identify trends and issues and respond
of shopping centres, seeking a marketing manager – overseeing a number of shopping centres in Gauteng represent the agency on-site at an exclusive shopping centre in Jhb, Gauteng. The person will be responsible above-the-line and below-the-line campaigns for the shopping centre. They must also grow tenant relationships and build flair Excellent communicator Must have shopping centre experience. Should you not have received a response Only people with previous experience in shopping centre marketing need to apply. Must reside in Jhb, Gauteng
promote new products and or services Maintain and enhance the contact centre's brand image and reputation communicating the right messaging to attract prospective customers and retain existing ones Represent the marketing groups including product management, sales, and customer support Updating senior leadership on the progress the viability of current and existing products/services Collaborate with media organizations and advertising
promote new products and or services Maintain and enhance the contact centre's brand image and reputation communicating the right messaging to attract prospective customers and retain existing ones Represent the marketing groups including product management, sales, and customer support Updating senior leadership on the progress the viability of current and existing products/services Collaborate with media organizations and advertising
marketing strategy and coordination of all related services Create the portfolio's marketing strategy plan ensure marketing strategy is being executed by Centre Managers Ensure that websites and digital marketing
marketing strategy and coordination of all related services Create the portfolio's marketing strategy plan ensure marketing strategy is being executed by Centre Managers Ensure that websites and digital marketing
Marketer Customer Journey From opening account - how to keep the customer on the platform Customer retention of data – project management Collaborate with the call center in case of any discrepancies. NB – Understanding