platform utilisation (email and in APP comm) Customer data management Loyalty program Duties Support Digital Drive APP download acquisition Customer retention Data cleanup (unsubscribe management) 3rd party vendor CRM experience Understanding of data analytics Experience briefing data teams Provident Fund Medical Aid
platform utilisation (email and in APP comm) Customer data management Loyalty program Duties Support Digital Drive APP download acquisition Customer retention Data cleanup (unsubscribe management) 3rd party vendor CRM experience Understanding of data analytics Experience briefing data teams Provident Fund Medical Aid
edit content to ensure consistency and quality. Capture high-quality photographs to accompany written content
Create visually appealing content using Canva. Capture and edit videos and images for digital use. Write
expertise in Zoho CRM to optimize campaigns, analyze data, and improve overall marketing performance. 1. Strategy capabilities to identify target audiences, segment customer data, and personalize marketing efforts. • Stay updated media updates, and website content. • Use Zoho CRM data to tailor content to specific customer segments performance and identify areas for improvement. • Make data-driven recommendations to optimize marketing strategies Manage and maintain the Zoho CRM system, including data entry, cleanup, and customization to meet business
expertise in Zoho CRM to optimize campaigns, analyze data, and improve overall marketing performance. 1. Strategy capabilities to identify target audiences, segment customer data, and personalize marketing efforts. • Stay updated media updates, and website content. • Use Zoho CRM data to tailor content to specific customer segments performance and identify areas for improvement. • Make data-driven recommendations to optimize marketing strategies Manage and maintain the Zoho CRM system, including data entry, cleanup, and customization to meet business
adding, removing, or replacing products, based on the data and feedback Collaborating with other teams, such per business requirements for all products Analyze data and performance of e-commerce customer experience Increase data collection across all touchpoints VACANCY E-Commerce Product Specialist Ensure data is clean optimize CRM data for marketing campaigns Segment data into audiences and enhance and refresh data constantly Sheets, or other spreadsheet tools Familiarity with data analysis and reporting tools, such as Google Analytics
stories. Provide and compile data for reporting purposes. Gathering data for external communication (social
media content loading, approvals and scheduling Capturing and coordination of social content events, activations