for the customer operations department, responsible for building customer operation and customer loyalty
Development and management of a customer loyalty programme for the brand and create lifetime activation goals).
Planning and execution of customer events. Support with project and event executions online and offline customer activities
Set up a scoring system for customers to recommend potential potential customers to purchase cars.
Manage all day-to-day activities associated with the overall
Africa
Who are we looking for: Client Service Director
What will you do :service, account management or a related role within a
advertising, customer support and customer relationship management for the compmany. Customer Perspective parties in the Region. (e.g., banks, cards issuers, service providers, etc.) that will deliver joint tactical and customer support. Collaborate with Brand & Retailing teams to deliver excellent customer service National Card Operations department to ensure that the offering to customers is delivered as proposed proposed. Collaborates with Fiscal Services to ensure credit policies and procedures are in compliance with established
advertising, customer support and customer relationship management for the compmany. Customer Perspective parties in the Region. (e.g., banks, cards issuers, service providers, etc.) that will deliver joint tactical and customer support. Collaborate with Brand & Retailing teams to deliver excellent customer service National Card Operations department to ensure that the offering to customers is delivered as proposed proposed. Collaborates with Fiscal Services to ensure credit policies and procedures are in compliance with established
Construction, Property, Hospitality, Energy, Financial services Sectors and Technology industries. We seek a vibrant succeed. You will report the Head of the Marketing Department. RESPONSIBILITIES Undertaking daily administrative ensure the functionality and coordination of the department’s activities. Supporting marketing executives coordination for customers. Perform analysis from questionnaires to understand customer needs. Contribute activities. Find new innovative ways to market products/services. Prepare and present reports accurately as and
dynamic marketing Manager to manage the marketing department and develop and implement integrated, strategically
overall communication to key stakeholders and customers to ensure communication is professional and consistent
services are effectively communicated via the website
services
• To create excellent customer journeys for all products/services
• Implement
the daily effectiveness of the overall Product department. The candidate will thus, be a key member of insights into market and customer trends, and to prepare and analyse customer research data, among several
fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience
fulfilment Ensure customer satisfaction by analyzing customer journeys and surveying customers Manage UG content satisfaction for OBS customers Assist OBS team with analysis and improvement of customer processes and content limited to: Collaborate on developing e-commerce customer experience and operational plan to support business partners Analyse data and performance of e-commerce customer experience to draw performance insights, identify improvements Online customer journey mapping and orchestration & improvement Manage online customer experience
environment. While committed to delivering customer service excellence and exceptional product offering and content that drive audience resonance, drive customer acquisition through leads, drive innovation within African target market, a thirst for knowledge and customer understanding, exceptional leadership skills, segments to identify opportunities and understand customer needs and preferences. Attend weekly Management business objectives. Service Provider Management: Manage and monitor THE COMPANY's service providers to ensure