Introduction Highly reputable Financial Services firm Description Head of Marketing and Communications Communications, HR Highly reputable Financial Services (FS) firm seeks delivery orientated Lead. Pivotal role to internal reputational issues of the Financial Services firm and its employees. Orchestrate clear and Marketing and Comms Mgt within top Fin Services firm or Agency, leading Bank, ICT or relevant industry. 10 to Comms at Snr level. Preferably from banking or Financial Services etc. Should you be interested in this
HR
Highly reputable Financial Services (FS) firm seeks delivery orientated Lead. Pivotal internal reputational issues of the Financial Services firm and its employees.
Should
processes and governance structures Set goals and standards for client's marketing at Head Office and Hospitals Develop and embed relevant marketing policies, standards and processes across the Group Under the leadership leadership manage proposals, communication, service providers, projects, budgets, resourcing and roll-out trust, deliver value and capitalise on positive customer sentiment Drive continuous improvement, identify risks Ensure all marketing service providers comply with client's quality standards. Develop the annual marketing
processes and governance structures Set goals and standards for client's marketing at Head Office and Hospitals Develop and embed relevant marketing policies, standards and processes across the Group Under the leadership leadership manage proposals, communication, service providers, projects, budgets, resourcing and roll-out trust, deliver value and capitalise on positive customer sentiment Drive continuous improvement, identify risks Ensure all marketing service providers comply with client's quality standards. Develop the annual marketing
to ensure brand consistency and high-quality standards. Ensure strong supplier relationships that deliver cost-effective and timeous outputs to the required standard. Develop and implement an effective promotional resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send Assist sales with updating competitor database in standard format. Assist with planning for company functions
social outreach programmes and sales activities in customer stores. Uploading of prepared social media content activation of points to optimise search quality and customer satisfaction. Assist with the refreshing of monthly monthly email footer designs. Assist with updating customers websites and work with them to ensure pack shots Process and collate customer satisfaction information from system for quality and customer complaints. Send Assist sales with updating competitor database in standard format. Assist with planning for company functions
marketing and support function in the Western Cape to service their Fruit Packhouse clients. The Technical Marketing products meet the needs of our customers and comply with industry standards. Marketing Strategy Development: waxes. Conduct market research to identify trends, customer needs, and competitive landscape. Create detailed sessions, and webinars for internal teams and customers. Customer Engagement: Collaborate with the sales team to identify and address customer needs and challenges. Participate in customer visits, trade shows, and
marketing and support function in the Western Cape to service their Fruit Packhouse clients. The Technical Marketing products meet the needs of our customers and comply with industry standards. Marketing Strategy Development: waxes. Conduct market research to identify trends, customer needs, and competitive landscape. Create detailed sessions, and webinars for internal teams and customers. Customer Engagement: Collaborate with the sales team to identify and address customer needs and challenges. Participate in customer visits, trade shows, and
Development
Create, Manage and Adhere to Processes, Standard Operating Procedures and Timelines
Ensure
/>Brief and Manage Creative and Media Agencies
Customer Reviews and Complaints Management
On Time
Compliance with Brand Standards Across All Media Platforms
Updating of visual asset bank
Visual office