exceptional customer service by providing detailed product knowledge and maximising sales through effective
immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaints
scores recorded Monitor all Return to Manufacturing products (Monthly) Maintain the quality risk register Coordinate
scores recorded Monitor all Return to Manufacturing products (Monthly) Maintain the quality risk register Coordinate
levels of customer service are maintained. Ensures product knowledge is always up to date, and uses expertise
levels of customer service are maintained. Ensures product knowledge is always up to date, and uses expertise
pleasing, on-brand, and effectively showcase the products.
- Maintain compliance with company policies
sessions for employees to enhance their skills and productivity. Shop Visits: Perform regular visits to stores
sessions for employees to enhance their skills and productivity. Shop Visits: Perform regular visits to stores
stores and the distribution centre to optimize product availability. Plan and coordinate the collection