dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior experience in retail, a deep understanding of excellent customer service, and the ability to adapt in a fast-paced responsibilities include: Admin Housekeeping Sales & Customer Service Assist staff on the shop floor. To be procedures, and Standards of CUM Books Interact with customers and ensure that a high standard of client service
dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel excellent customer service. Addressing and resolving customer complaints to uphold exceptional customer service product knowledge Housekeeping Admin Sales and customer service Desired experience and qualificationProven
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
- Set clear expectations and
maintaining profitability.
- Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
- Implement initiatives
initiatives to enhance the overall customer experience.
- Oversee the visual presentation of the store
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
'manager of managers'). To ensure customer acquisition and retention via customer focused interventions in the various motor industry business disciplines within a customer focused environment. Motor industry experience Initiating Action. Delivering Results and Meeting Customer Expectations. Achieving Personal Work Goals and Process and Parts knowledge. Position Related Skills Customer service/orientation skills. People Management
in Hatfield Pretoria. If you enjoy retail and customer services, then Drivio presents the perfect opportunity promotions, payment policies and refunds. Maintain customer files in an orderly manner. Efficient data capturing environment Have a valid driving license Excellent customer service, negotiation and communication skills knowledge Commitment to service excellence and customer satisfaction Must have the ability to respond
g communication and management skills
knowledge Strong communication and management skills Customer satisfaction-oriented Strong mathematic skills according to the staff purchase policy. Assist with customer queries and/or complaints. Assist with overrides and ensure staff are aware of the changes. Load customers details correctly on the accounting system. Ensure