from the storeroom, is stored and packed in the correct space timeously Ensure stock on shelves has not neatly presented and visible at all times, with correct labels and pricing Report all price discrepancies from customers are followed up with the customer service out of stock list Ensure all customer stock queries queries are dealt with and resolved Ensure the correct uniform and badge are worn at all times Minimize
limited to:) Receiving Ensure stock is received correctly according to blind check receiving method. Oversee counts, as per schedule, from Stock Office must be correctly counted and reported. Short, dated stock to be Proactively identify and resolve obstacles to customer service delivery in a timeous manner, implementing contingency support an ever-changing environment. Ensure that correct processes are followed when dealing with IR issues branches. Management of casual staff General Ensure correct freezer temperatures. General Maintenance General
establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG) ensuring transfers, claims and invoices are captured correctly. Assist in the receiving function ensuring accurate check floats. Ensure cash up procedure is done correctly, and money dropped as per procedure. Oversee the uniforms ensuring staff is always dressed neatly and correctly. Ensure compliance with store policies, procedures
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
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Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency