dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior of excellent customer service, and the ability to adapt in a fast-paced environment. Key responsibilities include: Serving customers. Excellent customer service Greeting Customers: Welcoming customers as they enter enter the store. Interact with customers and ensure that a high standard of client service is provided.
the team provides the best customer service by responding to the customers' inquiries and concerns and identifying cross-sell and up-sell opportunities. KEY RESPONSIBILITY AREAS 1. Drive Profitability Development marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance
includes sales, staff, stock and resources management. Key Responsibilities: Ensure sales and costs are in line annual budget process. Increase customer count by Log and action customers' complaints daily. Ensure deliveries Strong customer service skills. High level of flexibility. Ability to adapt to different customers. Great
to communicate effectively.
to communicate effectively.
for product sourcing, considering market trends, customer preferences and budget constraints.
You responsible for monitoring product performance and customer feedback, identifying areas for improvement, and marketing team will be key in presenting our products to the right customers and your product data management the team to deliver fantastic products for our customers.
Supplier Management
Maintain supplier base and cultivate strong relationships with key suppliers to guarantee high-quality products and
As a Sales Assistant, your key focus will be to deliver outstanding customer service and proudly uphold but not limited to:
Deliver a high level of customer satisfaction through world class sales service
Ascertain customers needs and wants and recommend items for sale
customers
Assist and resolve customer queries
Work on point-of-sale
describe product features and benefits
Inform customer about product promotions
Create an inspiring
To deliver service excellence through efficient customer service, point of sale (POS) operational activities merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction satisfaction. To deliver superior customer service by acting as a brand ambassador, being visible and offering standards. To support the Groups vision to be the customers first choice health and beauty retailer by living
To deliver service excellence through efficient customer service, point of sale (POS) operational activities merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction satisfaction. To deliver superior customer service by acting as a brand ambassador, being visible and offering standards. To support the Groups vision to be the customers first choice health and beauty retailer by living
requires an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class world-class shopping experience. Record customer transactions on the company operating system according skills Strong command of the English language Basic customer service Willing and able to work retail hours Establish a professional relationship with customers Report customer complaints and compliments to the Frontline Supervisor, or store management Adhere to the customer turnover hourly rate Be aware of current sales