Department Managers to provide exceptional customer service by ensuring a world class shopping experience for shopping experience is in line with the agreed service levels Manage operational standards and ensure
Department Managers to provide exceptional customer service by ensuring a world class shopping experience for shopping experience is in line with the agreed service levels Manage operational standards and ensure
responsible for providing exceptional customer service, guiding customers in selecting the perfect knives Expectations - Consistently delivers exceptional customer service. Planning & Organising - Uses a structured responsible for providing exceptional customer service, guiding customers in selecting the perfect knives Expectations - Consistently delivers exceptional customer service. Planning & Organising - Uses a structured
maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store Attend to alarm call outs. Customer Services Train staff in customer service Assist customers with enquiries enquiries and complaints. Apply Customer Service principles in a friendly and enthusiastic manner daily. Continuously
Control staff scheduling to drive effective customer service Ensure that all citizens are trained and qualified Partners/Franchisees and their team in conjunction with the Services Department. Assist in receiving, merchandising merchandising day with the Franchise Partners/Franchisees, Services department and citizens. Escalate any changes all required training, in conjunction with the Services department. Assist Franchise Partners/Franchisees
Control staff scheduling to drive effective customer service Ensure that all citizens are trained and qualified Partners/Franchisees and their team in conjunction with the Services Department. Assist in receiving, merchandising merchandising day with the Franchise Partners/Franchisees, Services department and citizens. Escalate any changes all required training, in conjunction with the Services department. Assist Franchise Partners/Franchisees
targets; Provide and deliver exceptional customer service/experiences consistently; Identify customer needs
targets; Provide and deliver exceptional customer service/experiences consistently; Identify customer needs
disciplinary action (where necessary). Customer service Product & department knowledge Store maintenance better promote the store, the product offerings and service within the store. Develop and ensure maintenance inter-personal skills Good sales and customer service orientation Good communication skills Proactive
disciplinary action (where necessary). Customer service Product & department knowledge Store maintenance better promote the store, the product offerings and service within the store. Develop and ensure maintenance inter-personal skills Good sales and customer service orientation Good communication skills Proactive