dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel excellent customer service Deal with complaints from customers to maintain excellent customer service Resolve experience in the retail and or customer service sector Knowledge of retail and customer service best practices
dynamic and passionate individual with a flair for customer service, store operations, and staff motivation the smooth running of operations to maximize the customer experience. The ideal candidate will have prior management, a deep understanding of excellent customer service, and the ability to motivate personnel excellent customer service Deal with complaints from customers to maintain excellent customer service Resolve experience in the retail and or customer service sector Knowledge of retail and customer service best practices
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
social outreach programmes and sales activities in customer stores Manage creation of social media content current packaging for improvements Set up and manage customer satisfaction process Assist with planning company social outreach programmes and sales activities in customer stores Manage creation of social media content current packaging for improvements Set up and manage customer satisfaction process Assist with planning company social outreach programmes and sales activities in customer stores Manage creation of social media content
social outreach programmes and sales activities in customer stores Manage creation of social media content current packaging for improvements Set up and manage customer satisfaction process Assist with planning company social outreach programmes and sales activities in customer stores Manage creation of social media content current packaging for improvements Set up and manage customer satisfaction process Assist with planning company social outreach programmes and sales activities in customer stores Manage creation of social media content
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial
including upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge / knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly policies and procedures. Previous retail experience / customer service experience. For leadership roles; managerial