more years' experience in aftersales or customer services and/or sales experience in an OEM engineering to analyse market trends, industry data, and financial metrics to identify potential business opportunities
telephone calls and providing exceptional customer service. This role involves identifying customer needs needs, offering appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: customers. Present, promote, and sell products/services using solid arguments to prospective customers Customer Care: Inbound Calls: Handle inbound customer service calls and emails. Address customer inquiries, complaints on product features, pricing, and after-sales services. Documentation: Document customer interactions
representing the entire range of company products and services.
Budget
within the Key Accounts by utilizing National Service Network Maintain commercial
and Regional Key Account Customer pricing and service level strategies.
excel throughout the training and pass the product/services testing will be supplied with all the necessary for: · Generating hot leads for all products and services offered by Clydesdale · Bringing in new clients
excel throughout the training and pass the product/services testing will be supplied with all the necessary for: · Generating hot leads for all products and services offered by Clydesdale · Bringing in new clients
excel throughout the training and pass the product/services testing will be supplied with all the necessary for: · Generating hot leads for all products and services offered by Clydesdale · Bringing in new clients
excel throughout the training and pass the product/services testing will be supplied with all the necessary for: · Generating hot leads for all products and services offered by Clydesdale · Bringing in new clients
communications and negotiating skills Good customer service skills Knowledge within the electrical industry opportunities to upsell or cross-sell products or services to existing clients Maintain accurate records
communications and negotiating skills Good customer service skills Knowledge within the electrical industry opportunities to upsell or cross-sell products or services to existing clients Maintain accurate records
customers on the benefits of using products and services Call on customers on sites when necessary and site for customers to promote the products and services and achieve the minimum quantity of demo's per presentations to customers on our products and services when necessary Ensure a consistent strong sales customer interaction i.e. promote products and services Understand the products and applications Understand segments in the agreed area and sell the products and services to those potential customers Sales Administration