or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years in in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
or Contact Centre Certifications Minimum applicable experience 5 years in Contact Centre's 3 years in in Contact Centre Management / Supervision Required nature of experience: Team management / supervision
satisfaction. Requirements: Ages between 25 to 35 year old female Fluent in English and Afrikaans. Proven Sales
satisfaction. Requirements: Ages between 25 to 35 year old female Fluent in English and Afrikaans. Proven Sales
professional specialising in cloud-based contact centre solutions, hosted on platforms in the cloud like and the specific advantages of deploying contact centres in the cloud. - AWS Knowledge: Acquire a high-level understanding of AWS services relevant to contact centres, such as Amazon Connect and the broader AWS ecosystem identify market trends and demands in the contact centre industry. Understand how shifts towards cloud solutions in the competitive space of cloud-based contact centre solutions Rneg
existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits
existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits existing clients Cold calling to grow business Work towards sales targets Maintain call cycles Store visits
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report entails the following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler coach SR on during their calls) Attend to the trade with a SR for a specific calling day. Go through the gaps
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report entails the following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler coach SR on during their calls) Attend to the trade with a SR for a specific calling day. Go through the gaps
external networks to influence internally and achieve mutually beneficial results Business Acumen - Knowledge effectively implemented: Assess reps against sales calls best practice Identify strengths and areas for improvement environment; brand campaigns Adjust territory call plans and create rep call plans aligned to the segmentation and Implement and Manage the CRM requirements: Logging of calls Accuracy and currency of data on SAGE Ensure team