exceptional level of service to current and prospective Customers relating to all parts being sold over the counter any other platform. The Salesman will assist the customer in understanding the products and identify solutions to achieve customer satisfaction levels. Qualifications and or Experience: Customer Care and or Marketing experience At least 3 years' experience within Customer Care/ Sales Experienced with a number of systems
resources. To execute the company sales strategy and customer service - objectives for the Sub Depot. (NON-NEGOTIABLE) Operations Management Supplier Management Sales and Customer Retention Safety and Training Leadership and Management Sales and Customer Retention Take overall responsibility for customer service. Maintain customer relationship staff both on the market and on selling and customer care methodologies. Ensure credit management criteria business is adhered to. Overall responsibility for customer service, CSI score enhancement, management, and
targets within an agreed region, and to build solid customer relationships to ensure the Company meets its standards Call on customers in a corporate/office environment when necessary Educate customers on the benefits benefits of using products and services Call on customers on sites when necessary and perform audits on machines relationships with customers Do demonstrations of machines on site for customers to promote the products per the Company standards Do presentations to customers on our products and services when necessary Ensure
report to Manager. Assist and resolve customer queries to ensure customer satisfaction. Identifying and pursuing technical support to customers. Collaborating with internal teams to ensure customer satisfaction and successful
report to Manager. Assist and resolve customer queries to ensure customer satisfaction. Identifying and pursuing technical support to customers. Collaborating with internal teams to ensure customer satisfaction and successful
Influence the company's ability to deliver value to customers Make fact-based decisions regarding marketing team in overflow situations Offer assistance to customers to find the best products/services for their needs; Provide exceptional customer service and enhance productivity level; Engage customers in a professional Communicate daily with management about sales and customer issues; Act as lead account person for all day-to-day Excellent organizational skills Results driven and customer focused Leadership and human resources management
skills
skills
Evaluate and share findings on market trends (customers, prices, products and competition) in order to quarterly and annual budget for MA spend
Customer Store Owners and Managers ‐
Seeks to understand people and their performance ✓ Achievement Driven ✓ Customer Focus ✓ Developing Self ✓ Flexibility ✓ Initiative
hunting skills Drive revenue growth Expand the customer base Maintain key client relationships Identify Address any concerns or objections raised by customers Report on sales activities, pipeline, and revenue products Provide the correct solution that meets the customer's needs Negotiate past objections Meet weekly / Conduct monthly visits to existing clients Keep customer informed of new products and services Collaborate