standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
sales department Answering incoming calls Answering phone calls Answering questions and addressing concerns
sales department Answering incoming calls Answering phone calls Answering questions and addressing concerns
be able to make new appointments through cold calling, online prospecting as well as prospecting by area business leads – Online prospecting, telesales calls, cold calling, etc. Cross selling products into existing customer relations/networking by ensuring courtesy calls, client visits and follow-ups according to the customer
be able to make new appointments through cold calling, online prospecting as well as prospecting by area business leads – Online prospecting, telesales calls, cold calling, etc. Cross selling products into existing customer relations/networking by ensuring courtesy calls, client visits and follow-ups according to the customer
communication devices/software (whatsapp, emails, calls, online diary) • Capable of learning and following ends at 4.45pm, followed by a daily 15-minute voice call with the sales team. Bimonthly AM and PM pre booked supplied (Minutes & data included) for work calls and use only.
communication devices/software (whatsapp, emails, calls, online diary) • Capable of learning and following ends at 4.45pm, followed by a daily 15-minute voice call with the sales team. Bimonthly AM and PM pre booked supplied (Minutes & data included) for work calls and use only.