Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for with internal and external clients. Analyse sales data to identify trends, patterns, and opportunities forecasts Maintain product and pricing information on customer portals and internally Collaborate with cross-functional
internationally for over 5000 clients The Telesales and Customer Care Representative is responsible for generating providing exceptional customer service. This role involves identifying customer needs, offering appropriate appropriate products or services, and ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Make outbound calls to potential and existing customers. Present, promote, and sell products/services products/services using solid arguments to prospective customers. Achieve daily, weekly, and monthly sales targets. Lead
sales partners, tracking escalations and providing insights, as welll as engaging with service delivery teams service requests worked on and logged, providing insights on escalations, parked orders, and performance new field sales partners in the region Extracting data from Qlik Sense on created, approved, connected sales partners Tracking escalations and providing insights Engaging with service delivery teams Matric essential to 5 years experience in the fibre industry in customer care, sales and administration
sales partners, tracking escalations and providing insights, as welll as engaging with service delivery teams service requests worked on and logged, providing insights on escalations, parked orders, and performance new field sales partners in the region Extracting data from Qlik Sense on created, approved, connected sales partners Tracking escalations and providing insights Engaging with service delivery teams Matric essential to 5 years experience in the fibre industry in customer care, sales and administration
highlighting the SR's worked on and logged, insights on escalations, and parked orders as well as performance
template highlighting the SR's worked on and logged, insights on escalations, and parked orders as well as performance Partners. Escalations: Escalations tracking and insights. Service Delivery engagement.
from existing customers and on-boarding new customers in the region. You are the Customer champion and and the face of our client in ensuring customer satisfaction and positioning our client as their partner 15%
trends and market conditions, providing valuable insights to help shape our business strategy. This is an conditions Collaborate with internal teams to develop customized solutions for clients Prepare and deliver compelling
trends and market conditions, providing valuable insights to help shape our business strategy. This is an conditions Collaborate with internal teams to develop customized solutions for clients Prepare and deliver compelling
and goals