Action order Amendments with Customers on behalf of the warehouse (stock customers). Arranging and sending sending BPS samples to our stock customers. Arrange for BPS to be sealed by chain stores for stock buy orders orders. Raising orders for stock customers who purchased on the orders to raise via excel sheet/workbooks need to go out). Sending delivery updates to the customer when they request updates on their orders. Arrange
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms
attached. Dispatch correct orders to collecting customers, ensuring PODs are signed electronically. Dispatch and verbal communication skills. Experience in customer service will be advantageous. Computer literate
optimizing efficiency and maintain high standards of customer service. Daily monitoring of all MSC owned vehicles/drivers clear and consistent communication with drivers, customers and other departments, ensuring everyone is informed
optimizing efficiency and maintain high standards of customer service. Daily monitoring of all MSC owned vehicles/drivers clear and consistent communication with drivers, customers and other departments, ensuring everyone is informed
Professionalism and dedication to excellence in customer care. - Ability to work independently to tight operations. o Ensure timely delivery of goods to customers. o Obtain special rates from distribution companies
Professionalism and dedication to excellence in customer care. - Ability to work independently to tight operations. o Ensure timely delivery of goods to customers. o Obtain special rates from distribution companies
regular intervals. Lead follow up and resolve Customer concerns. Identify errors and eliminate root cause clear sense of direction Good understanding of customer deliverables and the impact of failure / cost
quality of materials. Ensure internal and external customer satisfaction Adhere to food safety procedures deadlines and under pressure Passionate about customers and the company Excellent attention to detail