correct levels of service is rendered in all aspects Constantly evaluating the service levels provided recommendations to the client regarding the improvement of services. SLA must be monitored and where not met; the Management services. Fleet Management. Management of Branch Financial Monthly Operating Service- Cost Control/CPS
delivery of packages, maintaining high customer service standards, and driving the overall performance programs for staff. Customer Service: Maintain high standards of customer service and resolve any customer Identify opportunities for business growth and service improvement. Reporting: Prepare and present regular including financial, operational, and customer service metrics. Report any significant issues or risks
delivery of packages, maintaining high customer service standards, and driving the overall performance programs for staff. Customer Service: Maintain high standards of customer service and resolve any customer Identify opportunities for business growth and service improvement. Reporting: Prepare and present regular including financial, operational, and customer service metrics. Report any significant issues or risks
suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally with all local suppliers nationally on price, service levels and quality Monitor and report on changes skills Contract setting experience with suppliers / service providers (incl rebate negotiations) Sourcing of
suppliers and ensure the best price, quality and service is being achieved. Key responsibilities Building Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally with all local suppliers nationally on price, service levels and quality Monitor and report on changes skills Contract setting experience with suppliers / service providers (incl rebate negotiations) Sourcing of
industry. Experience managing service level agreements (SLAs) with third-party service providers. Strong leadership productivity. Manage and maintain service level agreements (SLAs) with third-party service providers, ensuring compliance
industry. Experience managing service level agreements (SLAs) with third-party service providers. Strong leadership productivity. Manage and maintain service level agreements (SLAs) with third-party service providers, ensuring compliance
responsible for maintaining and leveraging quality of service provided to customers, while ensuring operational (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
responsible for maintaining and leveraging quality of service provided to customers, while ensuring operational (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
Negotiating prices and contracts for consumable and services Assist in sourcing new suppliers for packaging supplier performance relative to pricing increases, service levels and quality Negotiate shipping rates locally