Key Responsibilities:
and tasks in accordance with agreed budgets, service/delivery targets and daily/weekly/monthly plans and corrected before they are sent to the Quality Department Investigate and initiate corrective actions Self-starter with ability to use initiative Good customer service orientation Qualifications: National Diploma/Degree Protection of Personal Information Act No. 4 OF 2013
and tasks in accordance with agreed budgets, service/delivery targets and daily/weekly/monthly plans and corrected before they are sent to the Quality Department Investigate and initiate corrective actions Self-starter with ability to use initiative Good customer service orientation Qualifications: National Diploma/Degree Protection of Personal Information Act No. 4 OF 2013
Stock Controller, to assist with the customer service, invoicing of orders and stock control. Managing they are aware of holdings at all times. Customer Service – Communicate order status with regards to the needed to ensure proper flow of information and services. Invoicing – comprises of the following: Pick movement to happen. Do warranty Claims. Ensure all correct paperwork for warranties and procedure is followed information given is accurate and correct. Ensure CRM is done correctly and quickly, deadline driven. Do
Stock Controller, to assist with the customer service, invoicing of orders and stock control. Managing they are aware of holdings at all times. Customer Service – Communicate order status with regards to the needed to ensure proper flow of information and services. Invoicing – comprises of the following: Pick movement to happen. Do warranty Claims. Ensure all correct paperwork for warranties and procedure is followed information given is accurate and correct. Ensure CRM is done correctly and quickly, deadline driven. Do
met
ensure the correct levels of service is rendered in all aspects Constantly evaluating the service levels recommendations to the client regarding the improvement of services. SLA must be monitored and where not met; the requirements are done in a timeous manner at the correct level of care. Escalating matters of importance/urgency Management services. Fleet Management. Management of Branch Financial Monthly Operating Service- Cost Control/CPS
distinctive, cost-effective, and efficient travel service delivery.
REISSUING TICKETS, RESERVATIONS, AND profiles
PROFIT PERFORMANCE
Completing label requisitions and ensuring labels are correct. Moving and stacking goods ready for delivery, inventory in proper location. Package items and label correctly Stack and organize large bulk items. Allocating warehouse Identifying and recommending corrective steps or correcting conditions that may affect employee experience. Any experience involving customer service/interaction will bolster the applicant's submission skills. Strong work ethic Strong focus on Customer Service Can prioritize and execute tasks timeously/time
Completing label requisitions and ensuring labels are correct. Moving and stacking goods ready for delivery, inventory in proper location. Package items and label correctly Stack and organize large bulk items. Allocating warehouse Identifying and recommending corrective steps or correcting conditions that may affect employee experience. Any experience involving customer service/interaction will bolster the applicant's submission skills. Strong work ethic Strong focus on Customer Service Can prioritize and execute tasks timeously/time