maintaining and leveraging the quality of service provided to customers, ensuring operational optimisation and efficiency that will reflect positively on the customers' experiences. Kindly note that this is a currently projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: 1. Customer (the Sales Force or Consumer): Analyze external customer's specific requirements
maintaining and leveraging quality of service provided to customers, while ensuring operational optimization efficiency that would reflect positively on the customer experience. A Logistics Controller is to function projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyze external customer's specific requirements
maintaining and leveraging quality of service provided to customers, while ensuring operational optimization efficiency that would reflect positively on the customer experience. A Logistics Controller is to function projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyze external customer's specific requirements
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
effectiveness of the overall Aftersales Parts department. The candidate will thus, be a key member of
within the business.
records on Autoline for all new & existing customers.
Forecasts goals and objectives for the department and strives to meet them.
Purchase order
Trace shipping of orders.
Helping field service personnel upon request .
Meet monthly sales motivates, and monitors the performance of all parts department staff.
Prepares and administers an annual annual operating budget for the parts department.
Establishes pricing parameters that generate enough produce a satisfactory profit while maintaining customer loyalty.
Establishes individual parts inventory
sufficient feedback to staff - Provide support to the department where required - Ensure compliance with relevant relevant legislation - Ensure the department complies with all relevant legislation - Manage Risks - Proactively compliance to systems, processes and controls. Customer Services / Relationship Management - Establish and address required forums / events - Manage client services - Handle escalated problems, enquiries and needs products and services - Maintain excellent client services - Ensure competitive products and services - Ensure
ng and acquiring business through exceptional service delivery and relationship building and assisting and procedures of operations across the entire department;
Performing regular operational coordinate at all times with the Legal department on customs and/or road authorities' procedures allocated to trucks with due consideration to customer requirements, and the nature of the cargo and cargo;
In liaison with the Finance department, ensure adequate funds available for the entire