Reference: DUR002989-SN-2 Our client, a long-standing market leader in the logistics industry, currently seeks your Exports Customer Service experience to control and manage the entire file process for their trades. Requirements: Matric essential. Degree or Diploma in Supply Chain or Shipping and Lo
Rosebank - Johannesburg
Requirements:
1-3 years of experience in a similar role
Previous quality control experience
Call Centre Knowledge
Good admin skills
Must have good EXCEL
Ottery, Cape Town is seeking a Customer Service Agent to join their team.
Duties &
transportation process.
the transportation process. Liaise with Clearing Agents, warehouse staff, shipping companies, and clients Coordinate shipping with Clearing Agents for clearance through Customs, State Vet and/or Port Health. Deal with
the transportation process. Liaise with Clearing Agents, warehouse staff, shipping companies, and clients Coordinate shipping with Clearing Agents for clearance through Customs, State Vet and/or Port Health. Deal with
import regulations and requirements e.g. ITAC, State Vet, Port Health, Non Proliferation Council
Permits
Estimates Compile estimates according to client and agent requirements for all transport modes both imports exports Request landside and freight charges from agents and service providers worldwide Ensure that the Queries Administrative support Proposals Global agent rates negotiation Rates Maintenance of Client rates not on file, application is made to the relevant agent or third-party supplier for the necessary costs Tenders Complete tender according to client and agent requirements for all transport modes both imports
Estimates Compile estimates according to client and agent requirements for all transport modes both imports exports Request landside and freight charges from agents and service providers worldwide Ensure that the Queries Administrative support Proposals Global agent rates negotiation Rates Maintenance of Client rates not on file, application is made to the relevant agent or third-party supplier for the necessary costs Tenders Complete tender according to client and agent requirements for all transport modes both imports
times. Obtain shipping reports from the clearing agents. Obtain progress reports from the relevant suppliers clearing agents. Update the shipment schedule with dates of documents received and sent to agents. Only received timeously and collected by the clearing agents. Record Phytosanitary certificates on the shipping progress reports from Clearing Agents). Confirm delivery dates with clearing agents. Update the shipment schedule delivery dates. Obtain proof of delivery from clearing agents or transportation providers. Liaise with transport